Refund policy

UK Returns
If you want to return anything to us, for a refund or an exchange, you can create a free Royal Mail returns label here!

You will be given the option of printing the label off yourself or you will be emailed a QR code that you can scan at the Post Office and they will print a label for you.

If you would like Royal Mail to collect the parcel from you and create the label, you can arrange that here

Once we receive your order, we will get in touch with you (please make sure you include your order number so we know who you are!) to process the refund or exchange unless you have already requested which you'd prefer.

International Returns
If you live outside of the UK, you will need to get in touch with us so we can organise a return for you!